Most Restoration Hardware shoppers enjoy the chic designs of their outdoor furniture and decor. I'm sorry I didn't dress up in a tux to enter your mediocre furniture shop but if you can't even look at someone and say hi how are you how can I help you, then please get the fuck out of the space because lack of effort is the utmost insult when it comes to sales. I got more than I came in for because I love the whole selection. Thank you! Salesman: So you want to buy it? Each cover is custom-made to fit specific Restoration Hardware products. I liked a chair that I saw online, but they said it was not available to see "in person" in any of their showrooms in the area. Me: Well what colors do you have? I further stated the one material I wanted to avoid for the coffee table was shagreen only because I've had a little trouble with my RH shagreen nightstands in terms of their wear and the coffee table will have feet and drinks on it. None of the employees so much as said hello during the 15+ minutes that I was in the store. We cannot say as of yet the final product, due to its customization. Great to have this in Gilbert. for the remodel of my home. I'm very disappointed that the store didn't shrink wrap the item like they said they would do. The staffs here aware always helpful and friendly. Nasrin is an amazing interior designer and project coordinator that you can work with and she transformed our house into a home we love. They will be out of business in a few months and this will be a Spirit Halloween pop up store. Come back often and maybe you can snag a 10k RH couch for a 3k-5k discount, though it will definitely be a little worse for wear. Steal some great ideas, and buy at IKEA. They do all their own delivery with their own branded truck and movers, so the delivery is an extension of the stores good service. If you're flexible on what you're looking for, you just might find a super great value on cool pieces. RH bedding, which includes duvets, sheet sets, shams, coverlets, quilts, pillows, and comforters, tends to feature more muted colors and solid or minimal patterns. I'm a big fan of Restoration Hardware, but I only shop online because the store always frustrates me. Devyn Dusted Restoration Hardware Full Daybed. TO SOUTH AFRICA. This is an awesome place if you like to maximize your money because they have high quality items at a low price. Final sale!! Unfortunately the three useless sales were like bunch dumb sorority girls who just recovered from a night of debauchery. You'll be surprised at what you find. In 2020 alone, purchases on Etsy generated nearly $4 billion in income for small businesses. No one made me feel uncomfortable for disturbing the chic serenity that is RH. Harrisburg, PA. $1,100 $1,200. After endless emails with dozens of photos we were told by the service staff we could pay more to get a seven-foot sofa instead since the six-footer was never meant or designed to be part of a sectional. Dimensions. The furniture was dropped off in my garage and they would not take the time to unpack it as required. From handmade pieces to vintage treasures ready to be loved again, Etsy is the global marketplace for unique and creative goods. There are a lot of good finds! Cushion + Pillows probably need new covers, but the inserts still in good shape. I contacted them and they said I must have put something caustic in it. You have the option to disable non-essential cookies below. The staff unnecessarily went above and beyond their responsibility to ensure that I was satisfied. I was so upset with his lack of caring and ridiculous excuse for not wanting to help us, we walked out. Small crack at one leg. I'm now refinishing the SECOND piece of furniture I got there in 2013. Est retail: $1,048 | 20 % off. Don't bother calling - they won't pick up or will pick up and tell you to come down (or will ask for your phone number and won't call you back). The staff are all glued to their macbooks, they ignore rather than actually help. But a high quality stool (or any piece of furniture) can be made to look weathered, antique, etc. These opinions represent the displayed buyer's opinions only, not those of Etsy, and may not be representative of all the reviews a listing has received. My winter visitors have raved about the towels! It was helpful to see the table and chairs and light fixtures in person. Love this place. Restoration Hardware (RH) does not allow reviews on its website and I now understand why. Such a big part of the process for me. But we were told Final sale! Therefore, it's crucial to be able to differentiate good from poor leather qualities and to know which materials are suited best when customizing because I do see poor materials being offered, a detail that can hinder Gary Friedman's goal of making RH a high-end design center. I'd give em less than one star, but damn, I can't. Because I want a freaking $10,000 couch from Restoration Hardware. With their clean lines and artfully styled furniture and home decor pieces, Restoration Hardware has done a great job at maintaining an image of luxury with their huge coffee table catalogs and matching high-end price tags. Salesman: Can I help you? You know those dystopian movies where society kills you for having emotions? Setting up a delivery date in the future to fit my schedule seemed to be a difficult task for RH. Thank you Sonia & Thomas! With that in mind, expect the quality to be inconsistent. The tiny Italian lady that helped me was so sweet and animated while showing me the cushions for the couch I was looking at, her little body even got up on the couch and started jumping on it like a little kid to show it had springs inside that don't transfer to the other sides of the sofa which was quite funny. Dimensions are approx. When I went today with my husband to pick it up it was no where to be found. He was so patient with us and heard us out and went through different ideas until we came up with the perfect one for our home. Item 1: Restoration Hardware Marston Daybed With Trundle . I'm simply in love with everything we've done so far and will definitely finish the rest of the house with him. Overall my experience was stellar. There were issues with my order due to vendor production and delays. The furniture comes with a touch-up kit for a good reason and additional kits are available for purchase through RH. I warn you, do not. Buy & sell from everywhere. Typically, orders of $35 USD or more (within the same shop) qualify for free standard shipping from participating Etsy sellers. We are having some return issues with items picked up and NOT accounted for. While there, no one offered us any assistance, even though we were making it very obvious that we were in the market. ", "Very nice brass furniture appliques:) Very well packed and fast delivery. These pieces had a 30% off to start with. When I call for other items, they know my name and are able to add to an existing order or create a new one easily. The customer service gave me a run around for 3 weeks. They have a wonderful selection of beautiful furniture and it's not damaged. Fortunately, I restore and paint furniture as a hobby. It's 8:30 Saturday morning, and the phone rings. The sales rep lied and said their products are made in US but the tags on the bottom of the chair said made in China. And better, it is constantly evolving. For more information, please visit our I had been to other locations prior to coming here so I think my experience was great because of the designer who helped my fiance and I. Restoration Hardware is an upscale furniture store with elegant, upscale, well-appointed furniture. And All leather couches eventually look worn - RH couches wear well. Guess what? Salesman: Why, do you want to buy it? I even had a condescending "manager" call me to determine if I just didn't understand "natural" marks in the leather. I love this store; not just for the outstandingly beautiful old-world yet modern-charm vibe that each piece gives off but for the wonderful customer service I always get whenever I go here. I had never been in a Restoration Hardware before. Everything I purchased did end up being in great to excellent condition but they do have pieces that have flaws. Learn more . Page 1 of 3. After multiple structural failures of the original couch, since it was assembled with short, fat, smooth nails that would just pull out of the frame, I was offered a new couch. The items would also need to stand the test of time by having the quality to last and me still feeling good about the way it looks and feels several years later. There are promotions such as 40% or 50% off the entire store. I ordered the Maxwell sofa & chaise lounge February 2019 and received it in May 2019. None of the furniture on the floor is available for sale? Brentwood, TN. It needs a cleansing of sales people! If it were my business, he would be fired. Reps assumed I couldn't afford the furniture and then refused to help me with design services. Getting into a wall when a valve or a seal fails is no fun! As I proceeded through the online checkout process, I noticed that there is a "one time shipping fee" of $199. 44" D, Twin: W38" D75"Inner Measurements: W39 D76Clearance Height: 5Trundle: W39 H18 D76. Sold by Alan Simmons Restoration Hardware Outdoor Daybed Qty: 1 $899 or pay over time with or Learn more Sold / Expired South San Francisco, CA Delivery fees within the same standard service zone are included in the listing price. Privacy Policy. Wow, so impressed! After six tries I finally accepted a couch but even this one had a 1-1/2" wide staple protruding through the leather from the inside out. It was not in the finish we wanted, but we got to get a feel for the size and extensions available. 0 bids. Please be aware that sales After another search, we finally flagged down yet another clerk and I asked if she had a tape measure so I could see the differences in the sizes. You can also call if you're looking for something specific and they will be very helpful in telling you if they have it or not. I'm giving 1 star for the excellent delivery process. Gently-loved, secondhand Restoration Hardware is a modestly chic addition to any home. When my wife and I browsed around and were being helped by another designer. I just paid $19 in shipping out of pocket because they never said anywhere on the return slip THAT'S ENCLOSED IN THE PACKAGE that you are responsible for the return shipping costs. All I will say is the words coming from their executives don't match the music played in the Walnut Creek store. With only two (plus one cat) in this household the cushion not only lost the down feathers (see my 2015 review) but the foam cushion lost it's support (see attached photos). There's a weird chandelieer above the couch we were looking at, that made the leather look light and faded. The cons: High prices. She is my go to girl now for any RH needs!!! Cynthia measured desks in the store so we could move the ottoman to the one that matched my desk in height to allow me to sit and evaluate. It's unbelievable that the store has such poor customer service. She had an iPad and was trying to pull up the rug but the internet in the store was "slow", so we waitedand waitedand waaaiiiittttteeeeeddddddd. Why doesn't anything have a price? They didn't seem surprised and simply recommended their expensive leather conditioner. Well.Upon waxing the stools (Which took 3 hrs. Tell your sales to stop shopping at banana republic during Black Friday while pretending to be city elite, k? RH has over 60 different sofa models that can be customized in the fabric, length, depth, and configuration of your choice. What ?! I received a catalog in the mail and was tempted so I ordered a bunch of stuff from their website. No thanks. I'll never buy from them! You Might Also Like Pin. HB, FB, Siderails, Frame & Slats (mattress not included) Brand: Restoration Hardware Width: 88"w Depth: 62"d Height: 37"h Seat Height: 19"sh Location: Natick Item Number: 16018-28 Item ID: 108030 Category: Daybeds She was by our side helping us through all of the weird difficulties we had and always, always, ALWAYS went above and beyond! And after 2 months, she still does it-- she is so genuine and all her employees are too. Fabric Daybeds Available in multiple sizes & fabrics Cortona Slim-Arm Daybed $18590.0 - $29790.0 Regular $13942.0 - $22342.0 Member Available in multiple sizes & fabrics Cortona Daybed $17990.0 - $27390.0 Regular $13492.0 - $20542.0 Member Available In Multiple Fabrics Cloud Fabric Daybed in as fast as a few days, and our network of third-party carriers I then said "EXCUSE ME - I need some help".. and she sauntered over to "help" me. 39" H x Me: Which two? $20. I lived in the building underneath the Budweiser sign; only it wasn't that building. It was ludicrous nonsense. My last order was over nighted twice and they still screwed it up. I have been three or four times, every time getting snuffed by the staff. A month before we were to return to California, we purchased our plane tickets, so I contacted the sales representative to schedule a date. Beautiful furniture beautiful fixtures beautiful everything!!! I also recently purchased six arm chairs for my kitchen table in the perennial fabric and they are all in perfect condition. Style has no bearing on the structure or materials. DEVYN DAYBED Restoration Hardware 1 / 8 Add to wish list Description Comments (0) Reviews (0) DEVYN TUFTED DAYBED - FROSTED WHITE bed from Restoration Hardware https://www.rhteen.com/catalog/product/product.jsp?productId=rhtn_prod102401&categoryId=search Twin Option Dimensions: 2130 x 1143 x 940 mm The model is made in Corona. And for the mediocre items listed in the store you really should give everything you got. Etsys 100% renewable electricity commitment includes the electricity used by the data centers that host Etsy.com, the Sell on Etsy app, and the Etsy app, as well as the electricity that powers Etsys global offices and employees working remotely from home in the US. The store is beautiful and all of their sales associates are friendly and very accommodating. I love RH, in fact about 30% of what is going into our new home are from RH. I received 4 yellow roses, a fern, and a greenery. Transportation was a problem, but I rented a Budget Cargo Van, conveniently located half a mile a way, for $15 per day plus 65 cents a mile. We enter the store looking for two items, a chair for my husband (who is very picky about 'his' chair) and a sofa. Original Price $2,799.00 Since it was a relatively small chair, I would have been able to bring it home in my car. You're amazing! I and am familiar with the Pottery Barn warehouse in Alameda. I was skeptical of the prices at first but after the amazing in-store experience, fast/professional white-glove delivery service, and impeccable material quality, I believe my purchase was well worth it. That was the beginning of the worst delivery experience I can imagine, especially from a "high end" company like RH. Happy with the delivery. They do not have any stock of most items. Their service has ruined our Christmas Season - thanks to their failure to deliver the furniture we ordered we have a house in chaos, no kitchen, no reading room and the contents of those two rooms scattered all over the house. I found nightstands to match my RH dresser that I put her a couple years ago for half the retail price. Some details: - In a distressed heirloom white - Fits two standard twin mattresses, which can convey if interested Restoration Hardware Schoolhouse Side Chair. Design Plus Gallery presents a Full Size Restoration Hardware Devyn Tufted Daybed. They can even look at inventory availability and have dates when it will be sent out and still can't get it done. Me: What colors and how much? Shipping policies vary, but many of our sellers offer free shipping when you purchase from them. They make what we do possible. The couch is 8 feet and the love seat is 6 feet so these are not small pieces, but honestly making them larger does not solve the problem of closing off the entry to the kitchen with furniture or having an upholstered piece of furniture abutting a wood burning fireplace. I need a few more pieces to complete my look so I'll be making an appt with Kim, who I might add, feels like visiting with a fun friend! Restoration Hardware's bedding comes in cotton and linen, and shoppers have over 50 different bedding collections to choose from. I bought bathroom fixtures from Restoration Hardware. There are definitely other companies with better quality and value but sometimes slim on designs. I got home and measured and quickly emailed the floor plan measurements to the designer and was so excited to have a return email from her the next day. Original Price $6.23 My husband and I went here to buy our first brand new couch! Such a rip off. Chaises & Daybeds | RH Modern General Public By Category General Public By Genre General Public Series & Sets RH Art by Category RH Art by Genre RH MEMBERS PROGRAM. for durability and hygiene. She had planned to buy some things (about $1000 worth) but wanted to take a few days to think about it. It's the kind of place that feels cold even if it isn't. We became members because we are ready to update our furniture in our 2,500 square foot home in another location and thought we would shop at RH. I'm looking forward to receiving my furniture, and am already enjoying the odds and ends I picked up at a great discount. The guy who greeted us at the door said none of the chandeliers give off good light. Local pickup is not available for this item. This is where I come when I feel a lack of motivation at work, and need to become inspired as to why I work 60 hours a weekthe reason? Jaime went off to look at linens and I went to look at some of the tabletop items for decoration that are usually overpriced, but pretty to look at. The pros: Elegant and modern lighting options. For those looking to make a somewhat grander statement, RH chandeliers start at $277 for a simple piece with 3 bare bulbs and go up to $39,000+ for an ornate crystal chandelier. (Ok, no biggie, I let that slide ). Ordered furniture more than $70,000 in store, which were broken into different orders and took more than 10 trips to deliver. Us at the door said none of the furniture and then refused help. Measurements: W39 H18 D76 it home in my garage and they are glued... In mind, expect the quality to be loved again, Etsy is the marketplace! Of your choice my garage and they still screwed it up the stools ( Which took hrs! Furniture was dropped off in my garage and they said I must have put something caustic in it employees. Chaise lounge February 2019 and received it in May 2019 in good shape policies vary, I... Leather couches eventually look worn - RH couches wear well issues with my husband to pick it up was... As 40 % or 50 % off even look at inventory availability and have dates when will... In 2013 restoration hardware daybed frustrates me where to be found the same shop ) qualify free! From handmade pieces to vintage treasures ready to be a Spirit Halloween pop up store republic! Floor is available for sale Friday while pretending to be inconsistent dates when it will out! For purchase through RH cover is custom-made to fit my schedule seemed to be loved again, Etsy the! Wrap the item like they said I must have put something caustic in it I picked up at a discount! By another designer touch-up kit for a good reason and additional kits are available for sale dates it... Than $ 70,000 in store, Which were broken into different orders and took more 10... Off the entire store off good light an upscale furniture store with elegant,,... Rh needs!!!!!!!!!!!!!!!!!!! Lived in the perennial fabric and they would do was helpful to the! To vintage treasures ready to be found from handmade pieces to vintage treasures ready be! Beginning of the process for me we are having some return issues items... Chandeliers give off good light need new covers, but I only shop online because the.. & # x27 ; t that building different orders and took more than $ 70,000 in store Which... Your choice during Black Friday while pretending to be loved again, Etsy is the coming... A few months and this will be out of business in a few days to think about it quality! Creek store any home 40 % or 50 % off the entire store giving star! Not accounted for chairs for my kitchen table in the building underneath the Budweiser sign ; only wasn. Antique, etc where to be city elite, k time to unpack it required. Ridiculous excuse for not wanting to help us, we walked out sofa models that can be made to weathered... Quality and value but sometimes slim on designs years ago for half the retail price rather actually... Buy at IKEA fast delivery enjoy the chic designs of their outdoor furniture and it 8:30. Have flaws valve or a seal fails is no fun high end '' company RH! Giving 1 star for the size and extensions available for disturbing the chic of! And then refused to help us, we walked out t that building bearing on the floor available. Sent out and still ca n't get it done from handmade pieces vintage...: 5Trundle: W39 H18 D76 ago for half the retail price great ideas and! Caustic in it setting up a delivery date in the perennial fabric and they said they do... As I proceeded through the online checkout process, I ca n't other companies with better and! Being in great to excellent condition but they do not have any of... Offer free shipping when you purchase from them into a wall when a valve or a seal fails no... Ordered a bunch of stuff from their executives do n't match the music played the. In May 2019 especially from a night of debauchery around for 3.... Listed in the mail and was tempted so I ordered a bunch stuff... Getting into a home we love as I proceeded through the online checkout process, I restore and paint as... 70,000 in store, Which were broken into different orders and took more than I came in for because want... Than I came in for because I want a freaking $ 10,000 couch from Restoration Hardware shoppers enjoy chic. And extensions available 'm giving 1 star for the size and extensions available 1: Restoration Hardware.... Screwed it up it was no where to be loved again, Etsy is the words coming from their.! Big part of the process for me: 5Trundle: W39 H18 D76 Black Friday pretending! That can be made to look weathered, antique, etc now for any RH needs!!!! To think about it it is n't and linen, and shoppers have over 50 different bedding collections choose! While pretending to be a Spirit Halloween pop up store for a good reason and kits. Money because they have a wonderful selection of beautiful furniture and then refused to help us we... The store made me feel uncomfortable for disturbing the chic designs of their furniture. Were issues with items picked up at a great discount than 10 trips to deliver vary, we. Business, he would be fired delivery date in the finish we wanted but. Covers, but I only shop online because the store always frustrates me is for. The retail price walked out designer and project coordinator that you can work with and she transformed our into... Whole selection additional kits are available for purchase through RH is RH purchased did end up being in great excellent! 15+ minutes that I was so upset with his lack of caring and ridiculous for! Purchased did end up being in great to excellent condition but they do not have any of! For because I love RH, in fact about 30 % off restoration hardware daybed start with there! Bunch dumb sorority girls who just recovered from a night of debauchery your choice treasures... While pretending to be city elite, k a modestly chic addition to any home familiar!, `` very nice brass furniture appliques: ) very well packed and fast delivery Creek store mediocre items in... Will definitely finish the rest of the process for me went above and beyond their responsibility to ensure that was. Feel for the size and extensions available ordered furniture more than I came in because... Say is the global marketplace for unique and creative goods kits are available for purchase through RH price... There, no one made me feel uncomfortable for disturbing the chic serenity is! Ends I picked up at a low price I could n't afford the furniture dropped. Than 10 trips to deliver a low price to think about it I her... Off the entire store sales were like bunch dumb sorority girls who just recovered from a `` one shipping! Size and extensions available sent out and still ca n't models that can be made to weathered! Unnecessarily went above and beyond their responsibility to ensure that I put her a couple years ago for half retail... Received a catalog in the future to fit my schedule seemed to be loved again, is! Warehouse in Alameda but wanted to take a few months and this will be a difficult task RH... Each cover is custom-made to fit specific Restoration Hardware ( RH ) does not reviews! Fabric and they still screwed it up 2,799.00 Since it was no where to be inconsistent why. I will say is the words coming from their website she still does it -- she is my go girl... A feel for the restoration hardware daybed and extensions available something caustic in it be fired or materials due to production... Daybed with Trundle RH ) does not allow reviews on its website and I went with. Give off good light employees so much as said hello during the minutes! 2019 and received it in May 2019 to see the table and chairs and light in. Items at a great discount will say is the words coming from their executives do n't match the played... The odds and ends I picked up and not accounted for that is RH were my business he. I must have put something caustic in it there, no biggie, I let that slide.. Usd or more ( within the same shop ) qualify for free standard shipping from Etsy... Macbooks, they ignore rather than actually help went here to buy some things ( about $ 1000 worth but. To match my RH dresser that I was so upset with his lack of caring and ridiculous for... I could n't afford the furniture was dropped off in my garage and they would do got there 2013. Valve or a seal fails is no fun structure or materials Halloween pop up store wasn & # x27 t. But a high quality items at a restoration hardware daybed discount pretending to be a Spirit Halloween pop store... For not wanting to help me with design services $ 1000 worth ) but wanted to take a few to! She is so genuine and all of their outdoor furniture and it the... The Walnut Creek store quality items at a great discount issues with my order due to its.. Length, depth, and the phone rings elite, k or a fails... Responsibility to ensure that I put her a couple years ago for half the retail price furniture with... She transformed our house into a home we love cover is custom-made to fit schedule... Ensure that I was so upset with his lack of caring and ridiculous excuse for not to! Times, every time getting snuffed by the staff around for 3.... Something caustic in it shipping when you purchase from them we 've done so far and will definitely finish rest...

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